This Privacy Policy explains how Body Balance Quest (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you access or use our websites, mobile applications, and related digital services (collectively, the “Services”).
By using the Services, you agree to the collection and use of information as described in this Privacy Policy.
Information We Collect
We collect personal information in two primary ways: information you provide directly and information collected automatically.
Information You Provide Directly
Basic Information
You may voluntarily provide personal details when using our Services, including your name, mailing address, email address, phone number, and payment information when completing purchases or registrations.
Information from External Sources
We may receive personal information from publicly available sources, marketing partners, event sponsors, service providers, employers, or social media platforms when permitted by applicable law.
Information Collected Automatically
Cookies
We use cookies to support site functionality and improve user experience.
- Functional cookies enable core website features and are necessary for proper operation.
- Analytical cookies help us understand how visitors interact with the website. These cookies are placed only with your consent where required.
You may manage cookie preferences through your browser settings or our Cookie Policy.
Other Tracking Technologies
We may use pixel tags, web beacons, and similar tools to monitor usage patterns, email engagement, and site performance. This data may include device type, browser version, operating system, IP address, and general location.
Log Files
Our servers automatically record activity data such as IP addresses, browser type, referring pages, pages visited, and system diagnostics.
How We Use Your Information
We use personal information to:
- Provide, operate, and maintain our Services
- Respond to inquiries and customer support requests
- Process transactions and manage billing
- Enforce our terms and policies
- Personalize website content and user experience
- Share updates, newsletters, promotions, and service-related communications
- Administer contests, sweepstakes, and surveys
- Analyze usage trends and improve advertising effectiveness
Marketing communications may include email or SMS messages. You may opt out at any time using the unsubscribe instructions included in those messages.
Sharing of Information
We do not sell personal information. We may share information in the following circumstances:
- With service providers, vendors, and contractors who support our operations
- With financial institutions for payment processing
- With marketing partners when you have provided consent
- With contest or sweepstakes sponsors when you choose to participate
- To comply with legal obligations, court orders, or regulatory requests
- To protect the rights, safety, or property of our business, users, or others
We may also use or disclose aggregated or de-identified data that cannot reasonably be linked to an individual.
Access and Choices
You may request access to or correction of your personal information by contacting us using the details below.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link or adjusting your account preferences where available.
Third-Party Websites and Services
Our Services may contain links to third-party websites or content. We are not responsible for the privacy practices, policies, or content of those third parties.
Some advertisements and analytics services are delivered by third-party providers who may use cookies or tracking technologies. We do not control how those providers collect or use information.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal requirements, and support legitimate business needs.
Sensitive Information
Please do not submit sensitive personal data through the Services, including social security numbers, health data, biometric data, genetic data, political opinions, religious beliefs, or criminal history.
European Economic Area (EEA) Residents
If you are located in the EEA, you may have rights under the General Data Protection Regulation (GDPR), including the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Request data portability
- Withdraw consent
We process personal data based on consent, contractual necessity, legal obligation, or legitimate business interests.
You may also lodge a complaint with your local data protection authority.
Children’s Privacy
Our Services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If such information is identified, it will be deleted promptly.
For more information about COPPA, visit the U.S. Federal Trade Commission website.
California Residents
Shine the Light Law
California residents may request information once per year regarding disclosures of personal information for direct marketing purposes, as permitted by law.
California Consumer Privacy Act (CCPA)
While we do not believe Body Balance Quest meets the statutory thresholds under the CCPA, we remain committed to protecting consumer privacy. Additional information is available from the California Attorney General.
Do Not Track Signals
Our Services do not currently respond to “Do Not Track” signals. You may limit tracking through browser settings or our Cookie Policy.
Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. No system can guarantee complete security, and data transmission occurs at your own risk.
Information may be processed and stored in the United States or other countries where we or our service providers operate. Appropriate safeguards are used for cross-border data transfers.
Policy Updates
We may update this Privacy Policy periodically. Material changes will be communicated through the website or by email when appropriate. Continued use of the Services indicates acceptance of the revised policy.
Contact Us
If you have questions or requests regarding this Privacy Policy, please contact:
Email: support@bodybalancequest.com
Mailing Address:
Privacy Policy Admin
2025 South Airport Boulevard
Chandler, AZ 85286
United States
We may request additional information to verify your identity before processing privacy-related requests.
